FAQ

Frequently Asked Questios

Are your crystals real?

Yes! We only use authentic, natural crystals and gemstones. Each piece is carefully sourced and selected for quality and beauty. Please note that because they are natural, slight variations in color, pattern, or inclusions are normal and make every piece unique.

How long is delivery?

All orders will be ship out within 1-3 business days. U.S. orders usually arrive in 3–7 business days after shipped.

What is your return and exchange policy?

Can I change or cancel my order?

Contact us as soon as possible. If your order hasn’t shipped or entered production (for customs), we’ll do our best to help.